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Privacy Policy

Effective Date: [01/01/2018]

At THE BNB STAY, we are committed to protecting the privacy and personal information of our guests. This Privacy Policy outlines how we collect, use, and safeguard your information when you book a stay with us.

1. Information We Collect

We may collect the following types of personal information when you make a reservation at THE BNB STAY:

  • Contact Information: Name, email address, phone number

  • Booking Details: Dates of stay, number of guests, special requests

  • Identification Information: As provided through the booking platform

  • Communication Data: Messages you send to us before, during, or after your stay

2. How We Use Your Information

Your information is used for the following purposes:

  • To manage your reservation and ensure a smooth check-in and check-out experience

  • To comply with legal obligations, such as local guest registration requirements

  • To communicate with you regarding your stay

  • To address questions, requests, or issues you may raise

  • To improve the quality and safety of our homestay experience

3. Information Sharing

We do not sell or rent your personal information. We may share your data only in the following instances:

  • With local authorities, if required by law or regulation

  • With trusted service providers (e.g., cleaning or maintenance staff) under confidentiality agreements

  • With booking platforms, only as necessary to manage your reservation

4. Data Security

We take appropriate steps to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • The right to access the information we hold about you

  • The right to request correction or deletion of your data

  • The right to object to or restrict certain types of processing

You may exercise these rights by contacting us using the details below or through your booking platform.

6. Cookies and Tracking

THE BNB STAY does not directly use cookies or tracking tools. If you booked through a third-party platform, that service may use cookies. Please refer to their privacy policy for more information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted with a revised effective date.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, you may contact us at:

THE BNB STAY by Arch Hospitality Services
Mumbai
Email id - info@thebnbstay.in
Website - www.thebnbstay.in

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